Terms of Service

Terms and conditions for using Metrix.Social services and platform

Last updated:

Overview

Welcome to Metrix.Social ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our services.

Acceptance of Terms

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms apply to all users of our services, including visitors, registered users, and premium subscribers.

Description of Services

Metrix.Social ("we," "our," or "us") provides analytics and metrics services to help businesses understand and optimize their performance.

Analytics Platform

Our core analytics and metrics platform provides:

  • Real-time data collection and analysis
  • Custom dashboard creation and management
  • Automated reporting and notifications
  • Data visualization and insights
  • API access for integration

Support Services

We provide comprehensive support including:

  • Technical support and troubleshooting
  • Documentation and training resources
  • Community forums and knowledge base
  • Priority support for premium users

User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the security of your account and all activities that occur under your account.

Your account responsibilities include:

  • Maintain accurate and up-to-date account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any security breaches
  • Comply with all applicable laws and regulations
  • Respect other users and maintain professional conduct

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not engage in any prohibited activities.

Prohibited activities include, but are not limited to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to systems
  • Interfere with service functionality or security
  • Use automated systems to access the service excessively
  • Resell or redistribute our services without permission
  • Engage in fraudulent or deceptive practices

Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Metrix.Social ("we," "our," or "us") and its licensors.

The service is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works of any part of the service without our express written permission.

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our services.

Please review our Privacy Policy to understand our data practices.

Disclaimers

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Metrix.Social ("we," "our," or "us") shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.

Our total liability to you for all claims arising out of or relating to these Terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Grounds for termination include:

  • Violation of these terms or our policies
  • Failure to pay applicable fees
  • Misuse of our services or platform
  • Fraudulent or illegal activity
  • At our discretion with reasonable notice for any reason

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Metrix.Social ("we," "our," or "us") operates, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration organization.

Changes to Terms

We may update this Terms of Service from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Terms of Service or our practices, please contact us:

Get in Touch

For all privacy, legal, and compliance inquiries

legal@metrix.social